
When Kate* first connected with her new manager, Jenny*, it was over the phone.
She'd written a welcome letter before Jenny officially started, so by the time they spoke, there was already a sense of familiarity.
"We hit it off instantly," Kate recalled. "We were at the same life stage — careers, families, juggling kids and deadlines — and the conversation just flowed."
From there, the friendship developed quickly. Their workplace was high-pressure and unpredictable, with crises often erupting outside of standard work hours.
"We'd be on the phone at all hours," Kate said. "Sometimes the kids would be in the background, or our husbands would be clattering around the kitchen. It just became part of the soundtrack."
They were more than just colleagues, says Kate — they were friends experiencing life's big milestones together.
"When one of our kids got sick, the other would step in. We went through pregnancies, leadership changes, new contracts, company acquisitions… we cried together, we laughed until we couldn't breathe, and we delivered under pressure. My kids even knew her by name from all the speakerphone calls," she said.
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For Kate, this wasn't a friendship based on team lunches or after-work drinks.