

It was supposed to be a peaceful morning.
A little moment of calm. A bit of me time.
Just me, a flat white and some sunshine at the local cafe.
I was mid-sip, feeling very main character, when it happened: a flap of wings, a flurry of feathers… and a pigeon landed on my head.
Not near me. Not next to me. On my actual head.
I let out a very unchill noise, felt its tiny claws on my scalp (shudder), flailed in panic, knocked over my coffee (RIP) and may have said a few things I wouldn't usually say out loud.
But honestly? Not even my most dramatic moment.
I've also locked myself out of the house (more than once), spilled coffee on my brand-new passport and had my luggage disappear during the tightest airport transfer of all time. (It turned up the day before I flew home.)
Let's just say, chaos and I are well-acquainted.
The thing is, when things go sideways, we all respond differently. Some of us have a spreadsheet for every scenario. Others? Call our mums in tears (guilty).
But when the stakes are higher, having real support makes all the difference. So what do you do next? Youi is built for those moments. When you're feeling stuck, stressed or completely overwhelmed, they're there. Powered by humans helping humans, they make sorting out your policy simple, resolving claims fast and ensuring everything is clear when you need it most.
They cut through the insurance jargon and offer real support when you need it — so you can focus on the everyday moments… and leave the big stuff to the experienced.
(And no, unfortunately — pigeon protection is not included. I checked.)